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Accessibility

We want everyone to be able to use this website, including people who use screen readers, keyboards or other assistive technology.

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In short

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. The site works with a keyboard and screen readers, respects reduced motion settings and can be zoomed. Some content from other services may not fully meet these standards. If anything gets in your way, tell us and we will help.

Our goal

We build and test this website against the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Much of our work is about making sure every voice in a community is heard, and our website should reflect that.

What we have built in

  • Keyboard access. Every menu, button, form and accordion works with a keyboard. A "Skip to content" link appears first when you press Tab, and the focused item is always clearly outlined.
  • Screen readers. Pages use proper headings, landmarks and labels. Images have text descriptions, and decorative graphics are hidden from screen readers.
  • Motion. If your device is set to reduce motion, moving effects stop and only gentle fades remain. The animated "How we help" panel on the home page also has a pause button.
  • Readable text. Text and background colors are chosen for strong contrast, and you can zoom to 200 percent without losing content.
  • Forms. Every field has a visible label, required fields are marked, and errors are described in words, not only by color.
  • Works on any screen. The site adapts to phones, tablets and desktops.

Known limitations

Some content comes from other services and may not fully meet these standards:

  • LinkedIn posts on the home page, which are shown in an embedded frame.
  • Survey scheduling and reduced cost forms hosted by SurveyMonkey, and documents shared through Adobe.
  • The New Britain public service announcement video, which was produced by a partner organization.

If you need any of this content in another format, contact us and we will provide it.

Tell us about a problem

If something on this site is hard to use, or you need information in a different format, email bonnie@bwsmithconsulting.com or call 860.995.5853. Please include the page address and a short description of the problem, and we will get back to you.